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Oxford Vinyl Railing FAQ

Railing Specific Questions:

  1. Do you ship to Texas? What do I need to order?  How do I attach a post to cement?
  2. Can vinyl railing be installed to form an arc or radius?
  3. What is a rail mount bracket?
  4. How do I go from a flat section to a stair section?

General Vinyl Questions:

  1. What is CertainTeed's product made of?
  2. Is it recycled plastic?
  3. Will it turn yellow?
  4. Will it break in cold or hot weather?
  5. Why don't you make dark colors?
  6. Will it burn?
  7. Does it chalk?
  8. How strong is it?
  9. Will it hold my animals?
    Can my kids climb on it?
    Will my horse chew on it?
    Will a weed eater scratch or hurt it?
  10. How do I know it will last 20 years?
  11. What is the warranty, and what does it cover?
  12. How do I clean it?
  13. Can I paint it?
  14. Can I add a hot wire attachment?
  15. Why is it more expensive than wood?

Railing Specific Questions:

Question 1:
First of all, I wanted to make sure you ship to Texas. Second, I need some advise on what to order. I have a little mother-in-law cottage behind my house with a small porch running just across the front. It currently has four 4x4 post columns. I want to run a rail (your Oxford with the 'T' shaped top rail) from the house to the first corner column, turning and going to the second column, then after the second column I'd like it to go about another 18" and have a post; then, duplicate on the other side. My problem is how to attach that short post into the cement and also the question of how to paint it to match the house (off-white). 

Reply:
Yes, we ship anywhere in the continental U.S. On orders over $1750.00 (restrictions may apply), we pay the freight. If you return the shipment, you will not be reimbursed for the actual cost of that freight charge.

Sections come in 6', 8' and 10' widths. If the distance from the house to the column or column to column exceeds the maximum of 10' section, you will have to buy two or more sections and use intermediate posts (line posts). You can cut sections, so the 18" pieces can be easily cut to fit. You could use 1 - 6' wide section for example and cut both 18" pieces from it. Don't assume that every piece of a cut section will work out to a whole section. In other words, if you cut a 6' section in half, you will not end up with 2 - 3' sections. A slight amount is lost due to spacing of pickets and the fact that it must slide inside the posts.

The posts can be secured to the concrete with a "post support kit for concrete". These kits consist of a post with a welded flange on the bottom. A picture is worth a thousand words. See http://www.hooverfence.com/vinyl/railing/3.htm

To connect to columns and walls, use rail mount brackets. Each rail requires a rail mount bracket. There are two rails on each section, a top and a bottom, so two rail mount brackets are required per hookup to a wall or column.

There are two kinds of rail mount brackets. Brackets are available for flat sections and stair sections. The rail mount brackets come with decorative covers to hide the metal bracket. These brackets can be used for all mounting situations. For example, if the section connects to a wall on one end and a column that can not be moved on the other end, you must use the rail mount bracket, which allows you to insert the bracket into the end of the rail, slide the section between the column and wall, and then secure the metal bracket with screws to the wall. Your sketch was fine, except it included no measurements. With measurements, I could figure your material list and quote a price.  

If you paint the railing, it will void the warranty. The advantage to vinyl railing is never having to paint. The railing comes in white, and tan colors.

Question 2:
I design additions and homes for clients. The present one would like a vinyl deck railing, but with a smooth radius of about 15'. Can you do a radius, or just intermitant angles to form a radius?

Reply:
Vinyl railing can not be installed in an arc. You would install it at intermittant angles. Typically sections are cut and more line posts are ordered so that the angle can be sharper. Most of the time line posts are used; depending on the angle, they may need filed to accept the rails at sharp angles.

Question 3:
What is a rail-mount bracket?

Reply:
Rail-mount brackets are made to attach the railing top and bottom rails to an existing post or wall. Normally when you install vinyl railing the rails slide into the pre-routed holes in the posts and are secured with a railing plate and rail lock screw. When attaching the rails to existing non-routed posts you would have to use rail-mount brackets. They come with a metal bracket and decorative cover. See our rail-mount bracket for more information.

Question 4:
How do I go from a flat section to a stair section?

Reply:
Various posts are available for making the transition between the flat sections and stair sections. Once again, a picture is worth a thousand words. See our railing post page to show you the different types of posts.


General Vinyl Questions:

Question 1:
WHAT IS CERTAINTEED'S PRODUCT MADE OF?

Reply:
The base ingredient is rigid PVC (polyvinyl chloride) modified to provide superior impact strength and ultraviolet (UV) resistance. The formulation is similar to that of vinyl siding which has a 20-year history of providing long-term durability and structural integrity.

Question 2:
IS IT RECYCLED PLASTIC?

Reply:
Technically, "recycled" refers to post-consumer or post-industrial materials coming from the waste stream. PVC can and is being recycled. CertainTeed does not use the waste stream as a source. However, we do reprocess our own PVC where it meets our rigid specifications. The use of this reprocessed material keeps it out of the waste stream, positively effecting our environment.

Question 3:
WILL IT TURN YELLOW?

Reply:
No. CertainTeed products contain 10 parts titanium dioxide (TI02), which prevents ultraviolet degradation. All CertainTeed products are warranted for the lifetime of the original consumer purchaser.

Question 4:
WILL IT BREAK IN COLD/HOT WEATHER?

Reply:
As with most plastics, vinyl will become less flexible in colder weather conditions. However, unless subjected to unusual impact, it will not break. It is normal for materials to expand and contract during temperature changes. Our product has been engineered to accommodate normal temperature swings and changing climatic conditions.

Question 5:
WHY DON'T YOU MAKE DARK COLORS?

Reply:
Titanium dioxide is the main ultraviolet inhibitor. It is a white pigment. Therefore, it is difficult to obtain a dark color while having this significant amount of white pigment. Dark colors also absorb heat. There is no current technology that dissipates this heat buildup.

Question 6:
WILL IT BURN?

Reply:
PVC has a high flash point of 900 degrees F and does not readily ignite. It is therefore categorized as being "self-extinguishing".

Question 7:
DOES IT CHALK?

Reply:
Light chalking is a normal occurrence of any pigmented surface. Washed away by rainfall and normal changes in weather, this process helps to keep your fence looking like new. In effect, it could be described as virtually "self cleaning".

Question 8:
HOW STRONG IS IT?

Reply:
PVC can be impact modified. CertainTeed has tailored its formulations to meet or exceed the requirements necessary for excellent performance in the field.

Question 9:
WILL IT HOLD MY ANIMALS? CAN MY KIDS CLIMB ON IT?
WILL MY HORSE CHEW ON IT?
WILL A WEED EATER SCRATCH OR HURT IT?

Reply:
CertainTeed products have smooth surfaces with no nails, sharp edges or chance for splinters. You, your children, pets and animals are all safer. Vinyl has a tough surface, retains virtually no moisture and has no taste - therefore horses will not "crib" or chew on a CertainTeed fence. In addition, our experience shows that CertainTeed fencing holds up to routine property maintenance, including the use of most types of weed eaters.

Question 10:
HOW DO I KNOW IT WILL LAST OVER 20 YEARS?

Reply:
CertainTeed's process is similar to that which has been used to produce vinyl siding for nearly 20 years. In addition, CertainTeed performs accelerated weathering tests, which have produced excellent results.

Question 11:
WHAT IS THE WARRANTY AND WHAT DOES IT COVER?

Reply:
CertainTeed warrants all of its manufactured products (not installation or labor) on a non-prorated basis for the lifetime of the original consumer purchaser. The warranty covers the color of the product as well as any peeling or cracking of the material.

Question 12:
HOW DO I CLEAN IT?

Reply:
Use of a non-abrasive liquid cleaning agent is normally sufficient. However, for more stubborn stains, a product similar to Soft Scrub may be helpful. Check out the CertainTeed/EverLast warranty page for more information.

Question 13:
CAN I PAINT IT?

Reply:
There should be no reason to paint your CertainTeed fence. If you decide to paint it, an epoxy-based paint needs to be used in order to adhere to the smooth vinyl surfaces. As with any painted product, it would have to be repainted in time. Any painting of your CertainTeed product voids CertainTeed's lifetime warranty.

Question 14:
CAN I ADD A HOT WIRE ATTACHMENT?

Reply:
Attachments like a hot wire for post and rail fencing can be attached to your CertainTeed fence.

Question 15:
WHY IS IT MORE EXPENSIVE THAN WOOD?

Reply:
Very simply, it's not!  Although your investment is more initially, this is where your expense ends. The cost difference is quickly eliminated once the substantial cost of continuous maintenance of a wood or metal fence is considered. CertainTeed fencing is the economical way to go, confidently saving you time and money with a fence backed by a lifetime warranty (see Cost Comparison chart below).

Cost Comparison
Cost includes price of fence averaged over 20 years plus maintenance and repair costs. Cost is expressed as a percentage.

Conclusion
Your CertainTeed fence cost over 20 years is constant because there are no maintenance and repair bills. Wood or metal fences are less expensive in the first few years, but increase and become more costly than your maintenance-free vinyl fence.