Read what people have to say about

Page 1 | Page2 | Page3 | Page4 | Page5 | Page6 | Page7 | Page8 | Page9 | Page10

NOTE:   All referrals and testimonials are unsolicited and unpaid.  Full names and contact information for our customers has been withheld out of respect for their privacy.  Please contact one of our representatives with any questions you may have.

( Call 1-800-355-2335 or email )

Howdy Hoover fence company,
Just thought Iíd comment on my recent purchase from your company.  I loved the prompt delivery, and excellent customer service.  The adjustable gate and the Kant-Slam closer are just perfect and work great.  You have a very user friendly website; the installation photos and information was excellent.  Thanks and Iíll certainly tell my friends about you company.
Scott, NC
I am writing regarding the order for the Aussie Auger Ground Anchors that I purchased with the Fairfield Arbor. When our handyman installed the arbor he decided to use 4 x 4 posts and concrete. Our soil is so sandy he felt the augers might not hold. I will need to return the auger kit. Please let me know how this should be handled. We love the arbor!!! It will be a great asset to our neighborhood garden.
Hello again:
Just wanted to thank you for your excellent product and service. It has been a pleasure dealing with you.
Thanks again,
D. Jones
Venice, FL
Thank you for your outstanding response to my recent order. The material arrived in Fort Worth very quickly and everything was top quality. You people run a good business. I appreciate it and when we get this building completed I will order more material and not on an emergency basis.
Thank you again,
William C.
Hi Angie,
I spoke to a manufacturer representative this evening regarding my damaged Tiffany Mission style post caps, as per your email. He was a pleasure to speak with and he has taken action to resolve the situation with my Tiffany Mission style post caps. He said that he did not feel it was necessary for me to return the old style post caps or the damaged post cap back to Hoover Fence Company. This means that I will not be using the UPS shipping label that was included in the last shipment. This saves a little in costs to you. I certainly appreciate your assistance and follow through with peculiarities surrounding my order. Hoover Fence Company and all the employees I have had the pleasure to deal with has been the model of professionalism and good business practices. I will be sure to reference you to family and friends.
Katherine P.
Ulster Park, NY 12487

Thank you Angie , from the bottom of my heart, for your timely, complete, perfect customer service reply.  I am always nervous when something goes wrong, and you have restored my faith in customer service.  Have a great day; I will look for those rails.
Lelan L.,
Walnut Creek, CA

Wow!  You guys are fast!  Received parts today!  I know where to get any fence parts I need!
Phillip B,
Tomball, TX
I just wanted to write and let ya'll know how much my wife and I are enjoying our newly renovated porch. I ordered 4 of your 8" square aluminum fluted columns to replace the rotting wooden turned post we previously had. Cutting and installation of these posts was fairly easy and it totally changed the look of the front of our home, and now we don't have to worry about these columns rotting. Excellent service and delivery also.
Wayne & Lisa D.
Lafayette, LA.
Click to enlarge!Click to enlarge!Hi,
Please find pictures of our fence project attached. I would rate your business as a 10 and would certainly do business with you again. The fence was delivered on time and the quality was good. We love it!
Steven W.
Pinellas Park, FL
Hoover Fence Co.,
I wanted to thank you for your prompt shipping of my order. I received the order today via UPS. Your company is a pleasure to do business with!
Neil C.
Ontario, NY
Chad, I want to tell you about the pleasant experience I had this week working with Jeff on an issue with my Osco gate opener model SWR. I was blowing fuses each time I laid the wires down for the gate open/close receiver. After several different troubleshooting tips from Jeff, I was able to successfully restore the correct operation to the unit. He went so far as to call Osco and quiz them about my problem. He returned calls from voice mails I had left very quickly. I bet you already know how valuable of an employee he is to you. He did an outstanding job to help me resolve my problem. Please pass along my sincere thanks and appreciation to him for being so pleasant and helpful to me. I know I am just another small customer, but Jeff treated me like I was your biggest account. That is what makes people a repeat customer. I will quickly refer your Company to anyone looking for fence or gate needs.  I feel Jeff should be in line for a big raise in salary for this exceptional performance as I also feel he does this each day to other customers as well.

My thanks again to Jeff and you for all your help,
Fred W.
Oklahoma City, OK

I had forgot to send you some pictures of our awesome fence. It has worked out extremely well. We have now used it for over a year and have had no problems. The double gate with a removable center post is a convenient way to be able to get my truck in the back yard when I need to. The big gate is good for my yard tractor, 4-wheeler, etc. The small gate is great for walk-through. You asked for some pictures. You are free to use them on your site if you like.

Ted B.
Baton Rouge, LA

Click to enlarge!  Click to enlarge!  Click to enlarge!
Click to enlarge!  Click to enlarge!  Click to enlarge!

I recently ordered some replacement parts from you for my Yorkshire style fence. I must say I am pleased with the customer service and the speed of my order. It is not often that everything goes so smoothly these days and this transaction was flawless.
Thank you - I will keep you book marked for future needs.
Michele F.

Hello Brian,

Thanks for getting that fence in on time. Iím trying to finalized a gate lock issue with Jerith, but all in all it looks stupendous and they have an incredible customer service team.  We ended up putting it in ourselves and knock on wood or should I say aluminum, it looks great!  Iíll send you folks pictures when I get a chance. It was a pleasure doing business with you.

Michael S.
Stratford, CT


Thank you for a timely response. Hoover fence seems to be very customer oriented, and that's what makes loyal customers!
What I am trying to do is set up a fence project to go out to bid. The information on your web site is very useful in that respect.
Thanks again for a great site and a timely response, you have a great web site I will recommend this to everyone!

Randy T.
Durango, CO


The shipping was lightning fast and the customer service is great; Thank you!

R. Lawson
Royal Oak, MI

Page 1 | Page2 | Page3 | Page4 | Page5 | Page6 | Page7 | Page8 | Page9 | Page10