Non-Prorated Limited Warranty
CertainTeed Bufftech Fence & Railing
The following is a copy of Bufftech's warranty. Originals
may be obtained from your Hoover Fence Co. upon the purchase of your fence.
WHAT AND WHO IS COVERED FOR HOW LONG
CertainTeed warrants to the original homeowner/consumer that
its Bufftech vinyl fencing, decking and railing products will be free from manufacturing
defects - including peeling, flaking, blistering and corroding - when subject to normal
and proper use.
Should any defect occur during the lifetime of the original
purchaser (and as long as the original purchaser is still living and retains ownership of
the property), CertainTeed will repair or replace, at its option, the defective fencing,
decking or railing product. CertainTeed also reserves the right to refund the amount paid
by the original owner for the fencing, decking or railing (but not including the cost of
its initial installation).
In no event shall CertainTeed be liable or responsible for
labor charges or other expenses whatsoever in connection with removal or installation of
either the original or replacement product.
In the event of repair or replacement under the terms of this
warranty, the warranty on the repaired or replaced fencing, decking or railing material
will extend for the balance of the warranty period in effect at the time the material
The lifetime coverage offered by this warranty automatically
ends upon the sale of the property or death of the last of the original owners of the
property at the time of installation.
The lifetime coverage offered by this warranty is designed to
cover individual homeowners only. In the case of fencing, decking or railing material
purchased by, or installed upon property owned by, corporations, government agencies,
partnerships, trusts, religious organizations, schools, condominiums or cooperative
housing arrangements, or installed on apartment buildings or any other type of building or
premises not used by individual homeowners as their residences, the warranty period will
be 30 years following the installation of the fence, deck or railing.
This warranty does not provide protection against any
failure, defect or damage caused by situations and events beyond normal exposure
conditions, including but not limited to:
Misuse, abuse, neglect or improper handling or
storage;Improper installation or installation not in strict adherence to CertainTeed's
written instructions;Use of accessories which do not properly receive and/or secure
CertainTeed fencing, decking and railing;Impact of foreign objects, fire, earthquake,
flood, lightning, hail, hurricane, tornado or other casualty or act of God;Movement,
distortion, collapse or settling of the ground or structure on which the fencing, decking
or railing is installed;Any other cause not involving manufacturing defects in the
material supplied by CertainTeed;
The fencing, decking and railing is not warranted against
discoloration or other damage caused by air pollution (including but not limited to metal
oxides or metallic particles), mildew, exposure to harmful chemicals or normal weathering
from the elements.
Normal weathering is defined as exposure to sunlight and
extremes of weather and atmosphere which will cause any colored surface to gradually fade,
chalk, or accumulate dirt or stains. The severity of any condition depends on the
geographical location of the fencing, decking or railing, the cleanliness of the air in
the area, and many other influences over which CertainTeed has no control.
Notwithstanding anything set forth above, the fencing,
decking and railing is warranted against yellowing of the product due to normal weathering
from the elements.
CertainTeed shall have sole discretion to determine, based on
reasonable criteria, whether the fencing, decking or railing is suffering from normal
weathering. If the fencing, decking or railing weathers to a degree determined by
CertainTeed to be beyond normal, CertainTeed will either repair or provide replacement
material, at its option, for the defective fencing, decking or railing. CertainTeed also
reserves the right to refund the amount paid by the original owner for the fencing,
decking or railing material and accessories (but not including the cost of its initial
This warranty does not apply to fencing, decking or railing
which has been painted, varnished or coated over the manufacturer's original finish.
CertainTeed reserves the right to discontinue or modify any
of its products, including the color, without notice to the homeowner/consumer, nor shall
CertainTeed be liable in the event the replacement material may vary in color or gloss in
comparison to the original product as a result of normal weathering. If CertainTeed
replaces any material under this warranty, it may substitute products designated by
CertainTeed to be of comparable quality or price range in the event the product initially
installed has been discontinued or modified.
This warranty is not transferable.
THIS WARRANTY REPLACES ALL OTHER ORAL OR WRITTEN WARRANTIES,
LIABILITIES, OR OBLIGATIONS OF CERTAINTEED. PERTINENT STATE LAW SHALL CONTROL FOR WHAT
PERIOD OF TIME FOLLOWING THE SALE A HOMEOWNER/CONSUMER MAY SEEK A REMEDY UNDER THE IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL
CERTAINTEED BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING ANY
DAMAGE TO THE BUILDING, ITS CONTENTS OR ANY PERSON THEREIN, RESULTING FROM THE BREACH OF
THIS WARRANTY. CERTAINTEED DOES NOT AUTHORIZE ITS DISTRIBUTORS OR DEALERS TO MAKE ANY
CHANGE OR MODIFICATION TO THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON, OR THE
EXCLUSION OF, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY
This warranty gives you specific legal rights, and you may
also have other rights which may vary from state to state.
WHAT THE CUSTOMER MUST DO
The homeowner/consumer must promptly notify CertainTeed in
writing of any manufacturing defect and provide proof of the date of purchase and
installation, as well as proof of property ownership. All notifications should be sent to:
2525 Walden Avenue
Buffalo, NY 14225
Attn: Consumer Services Department
The consumer may be required to submit a sample of the
defective material to CertainTeed for analysis. CertainTeed will then investigate the
claim and may examine the material claimed to be defective. If a defect covered by this
warranty is confirmed, CertainTeed, within a reasonable amount of time after the
inspection, will repair or provide replacement material for the fencing, decking or
railing, or refund the amount paid by the original owner for the fencing, decking or
railing, and accessories, per the terms of this warranty.
This warranty is effective for products purchased after
November 1, 1997
CARE AND MAINTENANCE
While CertainTeed vinyl fencing, decking and railing resists
most common household stains like oil and grease, it will become dirty like any other
product that is exposed to atmospheric conditions. Chalk may also accumulate on the
surface. This is a normal condition for all pigmented materials which are constantly
exposed to sunlight and the elements. Soil, grime and chalk can be simply removed with the
help of your garden hose and a bucket of soapy water.
If especially stubborn stains cannot be removed with normal
household detergents, request a cleaner from your contractor. Always test cleaner on an
inconspicuous area before full use.
Mildew may be a problem in some areas. It appears as black
spots on surface dirt and is usually first detected in areas not subjected to rainfall,
such as under eaves and porch enclosures. For removal, prepare a solution as shown.
Caution: greater concentrations may cause damage to the vinyl materials.
1/3 cup detergent (Tide, for example)
2/3 cup Trisodium Phosphate (Soilax, for example)
1 quart 5% Sodium Hypochlorite (Clorox, for example)
3 quarts of water
If the above solution does not readily remove the mildew
spots, request a mildew-type cleaner from your contractor.
The chemical agents referenced herein may be hazardous to the
user or to the environment. Be sure to follow all precautions and warnings on the product
label, and particularly those which may be necessary to prevent personal injury. Please
dispose of these chemical agents in a manner prescribed by the manufacturer. If you are
unsure how to use or how to dispose of these chemical agents, contact the manufacturer of
these products for instructions.
IMPORTANT: FIRE SAFETY INFORMATION
Exterior vinyl building materials require little maintenance
for many years. Nevertheless, common sense dictates that builders and suppliers of vinyl
products store, handle and install vinyl materials in a manner that avoids damage to the
product and/or the structure. Owners and installers should take a few simple steps to
protect vinyl building materials from fire. Rigid vinyl fencing, decking and railing are
made from organic materials that will melt or burn when exposed to a significant source of
flame or heat. Building owners, occupants and outside maintenance personnel should always
take normal precautions to keep sources of fire, such as barbecues and combustible
materials, such as dry leaves, mulch and trash, away from vinyl fencing, decking and