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FAQ
(Frequently Asked Questions)

CAUTION: Always wear goggles when working with wire of any kind. The "whipping" action of a loose strand could take out your favorite eye. Pick up nails when working with wood fence. You will avoid stepping on it later and the lawn mower won't throw it into your neighbor's pet. Keep fingers out of pinch points when working around gates and you'll always be able to count to ten.
For simplicity we have broken down our FAQ sheet into several main categories. 
GENERAL ALUMINUM VINYL CHAIN LINK WOOD
GATES SHIPPING ORDERING SEARCH  

Question: Is there a phone number I can call to see if it is safe to dig for a fence? I wouldn't want to hit a gas or electric line!
Question: Do you sell special fence tools? Yes we do, check out our quality fence tools here.
Question: My fence, installed years ago, is on my neighbor's lot. Now what?
Question: Does a fence really make good neighbors? Perhaps, if it blocks his rifle sight into your backyard.
Question: My dog jumps the fence at the corner. What can I do? Grease the corner post with vaseline or....
Question: On which side of the fence does the poles go?
Question: Do I have to mix pre-mix concrete for fence posts or can I just dump the pre-mix in dry?
Question: Do you sell wrought iron fence?
Question:
I would like to fence off  6-7 acres for a pasture using chain-link. How many feet of fencing would it take to accomplish this?

Question: As far as posts that are pre-routed or drilled for rails, what's the difference between line, end, corner, blank and gate posts?
Question: I have a sharp slope on my property. What difficulties could I have installing a pre-fabricated ornamental fence? Additional Reply: By the way, this same principle applies to any style of fence that has pre-routed posts to fit rails.
Question: Do you ship ornamental aluminum fences? All the time and with shipping incentives, your fence order could ship for free anywhere in the Continental USA. (different manufacturer's have different shipping incentives, see your particular style for more information)
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Question: As far as posts that are pre-routed or drilled for rails, what's the difference between line, end, corner, blank and gate posts?
Question: Is it possible to leave existing chain link or wooden posts in place and slip a vinyl post over, then fill with cement to avoid having to remove and replace the existing posts?
It is possible to reuse existing fence posts and sleeve vinyl posts over them, however it is usually impractical to do so for a vinyl fence installation....more
Question: I have a sharp slope on my property. What difficulties could I have installing a pre-fabricated ornamental fence? Additional Reply: By the way, this same principle applies to any style of fence that has pre-routed posts to fit rails.
Question: Do you ship vinyl fences? All the time and we pay the freight, if the order is over $1750.00, anywhere in the continental USA.
Question: How do I figure cost per foot on vinyl fence?
Question: Vinyl Railing? Wall mount brackets? - shipping? - painting? - Post anchor kits?
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  CHAIN LINK   (Back To Top)

Question: My property is not level. The terminal posts must be installed plumb. How do I connect the square end of the chain link fabric to a post that will not be square to the fabric?
Question: I am having problems installing the bottom tension wire on my chain link fence. If I use a come-a-long to pull it tight, I can't get the end tight enough on the final hookup. What is the best way to stretch tension wire tight?
Question: We have a chain link fence around our tennis court with a shade cover installed that covers the chain link. A high wind came along that bent the posts over. How can we tell whether the damage was done by the wind or shabby installation?
Question: How do I install a new gate into an existing chain link fence?
Question: How can I extend the height of a chain link fence?
Question: How do I fix a sagging gate?
Question: Why do the tension band bolt holes not line up properly when I install my tension bands? It could be that the band bolt holes are incorrectly made, but if the problem persists with all of the bands, you are probably not installing the band properly. It is best to install the band by sliding................ more.
Question: Can I locate my dog house outside of the dog kennel so the dog does not use the house as a ladder to escape? Yes. You can cut a hole in the chain link...
Question: I do not know how to install a butt hinge. What keeps the gate from sliding down?
Question: What size gate is recommended for my specific application? (vinyl gate page shown, same information used for chain link gates)
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  WOOD   (Back To Top)

Question: If I have a 5-7 year old 6' wooden fence (in good condition) and thinking about relocating part of the fence--is it worth it to try to salvage the current post or just to purchase new ones? Purchase new ones or read more about other alternatives.
Question: Do you ship wood fences? Only in truck loads. Wood is heavy and shipping costs generally make us not competitive with most local markets. Of course you can only buy a Hoover fence from Hoover Fence, so many do pay the freight! 40' trailer loads are possible on wood split rail and paneled wood fences at competitive prices.
Question: Are there standard sizes of wood gates and can you tell me anything about wood gates?
Question: Are there any safety factors that must be considered when designing wood gates?
Question: How do I pull out wooden posts (or any post)? Also see: A guests comments about how he pulls posts.
Question: I have recently purchased a home with a cedar (I believe) wood fence.  The fence is approximately 6 years old and has turned gray in most areas.  It's pressure treated wood and has a 25 yr warrantee, however, is it possible to regain the original brownish wood color and then use a clear stain or just use a brown stain on this?  Would this help in reducing any potential future warping or extend the life of the fence?
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  GATES   (Back To Top)

Question: How do I install a new gate into an existing chain link fence?
Question: Are there standard sizes of wood gates and can you tell me anything about wood gates?
Question: Are there any safety factors that must be considered when designing wood gates?
Question: How do I fix a sagging gate?
Question: Is there a standard for how to specify gate widths? In other words, is a 48" wide gate a 48" actual width or a 48" opening between posts? Good question. Typically a 48" wide gate should refer to the opening size. That is the distance between the posts. Be careful though, the actual gate width is determined by the type of hinges and latch to be used with the gate..............more.
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  PLACING AN ORDER AND SHIPPING   (Back To Top)

Question: Do you ship wood fences? Only in truck loads. Wood is heavy and shipping costs generally make us not competitive with most local markets. Of course you can only buy a Hoover fence from Hoover Fence, so many do pay the freight! 40' trailer loads are possible on wood split rail and paneled wood fences at competitive prices.
Question: Do you ship ornamental and vinyl fences? All the time and with shipping incentives, your fence order could ship for free anywhere in the Continental USA. (different manufacturer's have different shipping incentives, see your particular style for more information)
Question: Do you ship outside of the United States? We can ship to continental U.S. shipping ports with the same offer for each style of fence. You must handle it from there.
Question: Can you ship to Hawaii and Alaska? Yes, but any free shipping offer applies only to the other 48 states. Alaska may be extra for most products and Hawaii customers will have to pay California to Hawaii shipping charges.
Question: What is your shipping policy?
Question: I have some questions about placing an order. What happens if the order arrives damaged, incorrect or with missing parts? Can you provide referrals? Can my neighbor and I get a discount, if we order together? Go-->
Question: How do I contact Hoover Fence Company? More information on Hoover Fence Company.