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NOTE:
All referrals and testimonials are unsolicited
and unpaid. Full names and contact information for our customers has been withheld
out of respect for their privacy. Please contact one of our representatives with any
questions you may have.
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| October 16, 2002 I just wanted to send a note thanking you for your prompt and courteous service. You were a pleasure to deal with and I look forward to making other purchases in the future. Jim N. Middletown, New Jersey |
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| November 6, 2002 Greetings From Apalachin, NY! ! ! Hi Hoover Fence Co., I was just checking your web site and ran across the pictures of my vinyl fence and porch project. WOW it looks so good I wish I had more to do! !! I just wanted to let you know that my contacts and purchases with your company have been a pleasurable experience and Billie of sales was a big help in this project. It is reassuring to know that there are excellent companies out on the web that strangers can purchase from and be assured they will be treated fairly and honestly. Congratulations! ! ! If I had an award I'd give it you and your company!!! Maybe I just did!!! Donald G. |
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| I would just like to thank you for
your wonderful customer service. I called your technical support line on Wednesday,
October 30, 2002 at 1:25pm EST and I had received great service, I would like to
complement your company and my technical support helper. Thank you, Jaime S. |
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| It's just like the letters on
the page say: This is the best set of instructions! Now, I'm sure we can do this. Thanks
so much. --an amateur fence builder. |
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| November 17, 2002 Hello and thanks, Donna W., Rick F. and Crew |
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| January 25,
2003 I was looking for an indepth site for fence installation. Very good website, "nail-on-the-head" information! Thanks, |
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| What a pleasure it was to
deal with a company that did exactly what was promised, from my first phone call to the
final installation. My fence came in and my husband (a general contractor) has installed
it and it looks great. He asked me to let you know that the installation went very well
because everything he needed was included. You offer a good product and equally important
are the aggressive and competent employees who take pride in your products. Please pass
our appreciation on to your staff and continue the good work. Tom & Helen L. |
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| Just a quick note to
whom it may concern that we found your website outstanding and the products easy to find.
We just bought two 4"x6" post
caps for our cedar fence. You may be the only company in existence that carries
"true" 4"x6" post caps!!! We searched the web for an hour and
thankfully found your website. We look
forward to receiving our purchase soon, and Thanks Again! |
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| I just took
delivery on my order and I wanted to tell you how pleased I am in the quality of the
lumber. I really appreciate Hoover Fence working with me on this relatively small
order. I also want to thank the driver (I didn't get his name) who took a lot of time to
skillfully back his flatbed into my narrow street so we could unload directly onto my
utility trailer at the top of my driveway. I intend to e-mail you a picture of the
completed fence. Thanks again. Ron
V. Editor's Note: This job consisted of (36) 11' Hemlock/Spruce Rails, (6) 3-Rail Locust Line Posts, (10) 3-Rail Locust End Posts, and (1) 3-Rail Locust Corner Post. This style is called West Virginia Lap Rail. |
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| Hi, I just wanted to let you folks know how appreciative I am of your documentation on how to install a chain link fence. Honestly, this is one of the best sets of documentation of anything ( fences or otherwise ) I've seen on the web. I'm in the Information Technology business, have visited many websites and I am exceedingly impressed with yours. Thanks Again, |
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| Hi Billie, I got the seating assembly Friday, so we're good to go! Thank you once again for the excellent customer service you and everyone I talked to gave me. It was very comforting to know that you all kept in touch and really followed up on everything as quickly as you did. Especially comforting since I ordered this over the internet, AND that we're on opposite coasts. Thank you so
much, |
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